Standard terms of trade

1. Quotations

Quotations are valid for 15 days from issue unless stated otherwise, and are subject to raw material availability at the time of order confirmation. Prices are quoted against a named Incoterm (Incoterms® 2020) and in the currency shown. The HS code stated on the quotation is our classification in good faith; final classification rests with the customs authority at destination.

2. Minimum order quantity

MOQ is stated per article and per colour on the product card and confirmed on the quotation. Combined MOQ across colours of the same article may be available for trial orders and is agreed in writing at the time of order.

3. Sampling

Header cards and A4 swatches are supplied free of charge including courier. Sampling yardage between 5 and 30 metres is charged at cost plus freight and is credited against the first bulk order of that article placed within 180 days.

4. Colour and bulk approval

Lab dips are issued against your stated reference. Bulk production is measured against the lab dip you sign off, not against the original reference. Where you waive lab dip approval to save time, commercial tolerance for shade variation is accepted at your risk.

Reasonable shade variation between production batches is inherent to coated textiles. We advise ordering a single batch for any application where panels will sit adjacent to one another.

5. Payment terms

Standard terms for new accounts are 30% advance against proforma invoice, balance against scanned bill of lading. Irrevocable letter of credit at sight through a first-class bank is accepted. Open credit of 30 to 60 days may be extended to established accounts following review, and may be withdrawn on notice.

6. Lead times

Lead times stated run from receipt of advance payment and written approval of colour, not from the date of enquiry. Where a lead time is at risk we notify you as soon as we know, not on the original dispatch date.

7. Inspection and tolerance

All rolls are inspected under the four-point system. Rolls exceeding 20 penalty points per 100 square yards are rejected before dispatch. Tolerances: thickness ±0.05 mm, width ±1 cm, roll length ±3%, and quantity ±5% on the ordered volume.

8. Claims

Claims must be raised within 15 days of arrival at destination, supported by photographs, the roll number and the batch code, and before the material is cut or processed. We investigate against our retained sample from the same batch. Where the fault is ours, we replace the affected material or issue full credit including freight. Claims raised after cutting or processing are limited to the value of the uncut material.

9. Intellectual property

Designs, embossing patterns and colourways developed exclusively to your brief remain yours, and we will not offer them to another buyer. Our standard catalogue articles remain ours. Private label programmes are covered by a mutual NDA signed before development begins.

10. Force majeure

Neither party is liable for delay caused by events beyond reasonable control, including port closure, vessel omission, government action, natural disaster or interruption to raw material supply. We will notify you promptly and work with you on the alternative.

11. Governing law

These terms are governed by the laws of India, with courts at Surat, Gujarat having jurisdiction. Disputes may be referred to arbitration under the Arbitration and Conciliation Act 1996 where both parties agree in writing.